ORLANDO, Fla – A local man has video of a DoorDash driver crashing into his daughter’s parked car and then leaving the scene.
He contacted Action 9 because he says the food delivery company refused to help him.
“You’ll see her come out of the aisle,” Andy Yother said.
Yother showed Action 9, a video that was caught on a home security camera as a driver backed up in his daughter’s car. In the video, you could see the parked car shaking from the impact. It also shows that the driver comes out and examines the damage.
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“Then she comes in and starts,” Yother said, pointing to the video.
The driver had just made a food delivery for DoorDash.
Yother says the crash caused several dents to the driver’s side of the vehicle and the door gets stuck in the side panel every time he tries to open the door.
“As you can see, it’s very difficult to open,” Yother said.
He contacted DoorDash. Yother says she was told the company was not responsible and couldn’t give him the driver’s information. Yother then filed a small claims complaint against DoorDash, claiming $ 2,200 in damages.
“We had it on video, so I thought it would be a critical case, that they would just own, pay and fix the vehicle, but it was the complete opposite of that.” , Yother said.
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Usually, gig workers, like DoorDash drivers, are considered independent contractors, making it more difficult to know who will pay for damages.
According to Yother, DoorDash said that since the food was no longer in the vehicle, the company’s insurance would not cover damage to its vehicle.
“Yes, it can end up being pretty complicated,” said consumer lawyer Brent Steinberg.
Steinberg, of the Florida Justice Association, says insurance companies could deny accident claims if the delivery driver doesn’t have professional-use coverage in their policy.
“It’s very important that one of these gig workers make sure that the proper insurance is in place, because your personal auto coverage could very well deny coverage,” Steinberg said.
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Action 9 contacted DoorDash regarding Yother’s hit-and-run complaint. A spokesperson said the company has now helped him file a claim with his insurer and is working to resolve the situation.
“At this point I would love to have the vehicle repaired, yes, but at the same time, I’m sure I’m not the only one that will happen to it,” Yother said.
After talking to Yother, Doordash came back to him with the driver’s information. He hopes this will make it easier for him to plead his case.
DoorDash also told Action 9 that security is extremely important and that it fully cooperates with local law enforcement.
Response from DoorDash:
“The safety of our community is extremely important to us, and we are deeply disappointed that Mr. Yother has had this experience. After learning of the incident, we took action, including disabling the involved Dasher. We have been in contact with Mr. Yother in our commitment to resolve this situation and are ready to assist law enforcement in any way we can.
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