Virtual reality claims rose 31% in 2021, UK insurance company says

Meta’s Reality Labs VR division has yet to reveal how many Quest 2 headsets it has sold to date. What we do know is that it has recently become more popular than ever. On Christmas Day 2021, the Oculus app for the first time. The software reached this milestone thanks to everyone who purchased a Quest 2 headset to gift their friends and loved ones.

In another more amusing sign of the growing popularity of VR headsets, the insurer said last year that it had seen a 31% increase in home contents claims involving VR headsets and an overall increase in 68% since 2016. In 2021, the average claim for VR headsets accidental damage was around £650 or $880, and most incidents involved cracked TV screens.

“As new games and gadgets become popular, we often see this reflected in the complaints made by our customers,” Kelly Whittington, Property Claims Manager for Aviva UK, . “In the past, we’ve seen similar trends involving consoles with handsets, fitness games, and even rogue spinners.”

Less than a month and a half into 2022, Aviva has already had to deal with a number of VR-related claims and the company expects more to arrive throughout the year. That still doesn’t tell us how many VR headsets are available. As for the Quest 2, the closest to a solid number is a third-party estimate from Qualcomm CEO Cristiano Amon. . At the time, he said Meta had shipped around 10 million units of its latest VR headset.

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