Partnership between INSTANDA and omni: us to automate claims processing and improve underwriting processes

Minneapolis, Minnesota, 06 October 2021 (GLOBE NEWSWIRE) – INSTANDA, a provider of cloud-native insurance solutions, is partnering with AIaaS (artificial intelligence as a service) omni: us provider to further innovate in the P&C industry. The collaboration will integrate omni: us AI functionalities into INSTANDA’s SaaS platform, allowing users to ingest large volumes of documents by bringing together relevant information and data to improve customer experience, shorten quote deadlines and make decisions quickly.

omni: us believes in the value of automation. Its digital capabilities leverage existing workflows and architecture to manage internal processes with precision, speed and efficiency, enabling automation of processes throughout the insurance value chain. Its integration automates the process of finding the right information and transmitting that information to the right system or human, allowing insurers to make precise and rapid decisions. Thanks to a collaboration with omni: us, users of the INSTANDA platform will be able to extract even more value. The addition of omni: us functionality simplifies the subscription process and the digital customer experience, streamlining workflows and dramatically improving data quality.

Greg murphy, vice-president of North America at INSTANDA, strongly believes in the positive ramifications of partnership. “The combination of the expertise in system environments offered by INSTANDA and the actionable insights into the data provided by omni: us is a powerful combination,” he says. “In an industry where speed to market is a growing priority, INSTANDA and omni: us deliver the agility and precision needed to be successful.

The value of partnership is also felt by Debbie wilson, chief operating officer of North America at INSTANDA. “At INSTANDA, we’re passionate about the added value automation can bring to insurance companies and MGAs, and omni: us shares that attitude,” she says. “AI-driven decisions and recommendations provide faster and more accurate service, benefiting everyone in the insurance chain, right down to the end customer. “

“Omni: us is delighted to announce our partnership with INSTANDA. Through our partnership, we are revolutionizing the way insurers get robust underwriting data and workflows, ”said Sofie Quidenus-Wahlforss, CEO and founder of omni: us. “As insurers continue to move away from manual processes, it is imperative that they take advantage of AI-powered automation to improve underwriting distribution, claims management, customer experience and satisfaction. employees. “


Insurance is complex, but it doesn’t have to be difficult. INSTANDA offers carriers and MGAs the opportunity to break away from the introductions of traditional “heavy systems” products. By rewriting the narrative of how to create, implement and maintain products, INSTANDA’s software-as-a-service digital insurance management platform enables insurers to thrive in a new generation of assurance. By putting control in the hands of insurers, creating personalized products with speed and ease can now become the norm.

Based in the UK, with offices across North America, Asia Pacific, and Latin America, INSTANDA has helped more than 60 clients create more than 2,800 insurance products in 13 countries. Join the INSTANDA movement and visit for more information.

About omni: us

omni: us is an artificial intelligence as a service (AIaaS) provider for cognitive complaints management, designed to extend our customers’ investment in their complaints systems. Our enterprise platform enables claims and underwriting operations to be more productive and efficient, increasing customer satisfaction while reducing costs. The company is headquartered in Berlin, Germany, with offices in Boston, Massachusetts, and London.

Lauren Sneath
Flame PR
+44 (0)7725 767 065
[email protected]

Thomas Gabbidon
Flame PR
+44 (0)7943 871859
[email protected]


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